Four Seasons localizes unique customer moments in 100+ locations worldwide

The Challenge

Four Seasons Hotels and Resorts is an international luxury resort and hotel company. The hospitality company sought a single tech provider to implement both creator and user-generated content at-scale for hundreds of unique Four Seasons locations. They desired an end-to-end solution to collect, create, curate, and implement content live to their chosen channels.

The Solution

The hotels and resorts company needed a way to syndicate content cohesively across their global portfolio of 100 locations. Further, advanced localization features and specialized curation were top priorities as Four Seasons hotels and resorts span across 40 countries and operate in over 30 different languages.

The Results

To date, Social Native has implemented over 160,000 pieces of user-generated content from over 19,000 content streams in the company’s video community libraries and mobile galleries. Four Seasons Hotels’ has relied on Social Native as their trusted tech partner for many years to build, organize, and optimize their global content footprint.

160K+

Pieces of UGC sourced with Social Native

19K+

Content streams generated

30+

Languages recognized to automate curation

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