Social Native
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Sr. Manager/ Director of Operations

Social Native is a technology company reinventing how brands conceptualize and create content. Our content engine connects brands with a diverse group of epic content creators, globally, to create high-performing, cost effective branded content on demand. Social Native partners with some of the most influential brands in the world including, Nestle Waters, Unilever and Clinique. Founded by veterans of Salesforce, Google, Scopely and Applied Semantics whose past startups have created over $6B in equity value, we’re building another industry transforming company. We’re off to a fantastic start, and we’re looking for A+ players to help take us to the next level.

We are hiring for a Senior Manager/Director of Operations to manage both the day to day campaign execution, as well as, develop the process and structure to ensure that campaigns are delivered on time and in budget.

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Responsibilities

  • Oversee a team of campaign managers and client services specialists.
  • Take a player-coach approach where you will manage select high profile campaign executions.
  • Drive content campaign execution for brand & agency clients. 
  • Campaign execution is comprised of creator identification, scheduling flights to pace delivery, monitoring performance and managing creator and content quality.
  • Create campaign operations structure and process to monitor performance, manage margin, track trends and proactively implement strategies to ensure overall attainment of objectives.  
  • Perform functional gap and root case analysis on identified goal and process deviations.
  • Communicate clearly campaign progress to internal and external teams by reviewing forecasted to actual metrics to ensure we exceed partner and company objectives.
  • Drive product initiatives to improve campaign operations, brand experience, and creator experience.
  • Last, success in this role will hinge upon strong cross-functional relationships with internal Social Native stakeholders including Sales, Operations, Support, Product and Technology.

Skills & Qualifications

  • Proven Digital Ad Operations experience where you are defined by your client’s success metrics and their satisfaction.   
  • Heavy project management experience managing multiple projects at a time while paying strict attention to detail, preferably in a digital account environment. 
  • Experience in delivering client-focused solutions based on customer needs.
  • Excellent listening and problem solving.
  • Excellent verbal and written communications skills.
  • Self-starter who thrives on innovation and driving ideas forward. 
  • BA/BS degree or equivalent.
  • At least 10 years relevant work experience.
  • Moderate to advanced Excel skills; power point, keynote, word, etc.

Perks

Why you want to work at Social Native:

Some career opportunities are better than others!  Social Native offers a ground level experience in a company actively transforming a multi-billion-dollar market.  This is a place where every position makes an organizational difference and you can actively see how your efforts contribute to overall success.   You’ll have frequent interactions with, and ability to learn from, an executive/investor team with a history of building $Billion + organizations. All employees participate in an equity stake in the company; everyone is focused on company success and growing something incredible.  This is a place for folks who have a desire to dig in and tackle challenging projects while having lots of fun and achieving professional excellence. This is an uncommon opportunity.

What you receive for your effort:

  • Competitive compensation packages
  • Equity stake in the company  
  • Health/dental/vision insurance 
  • 401(k) retirement plan 
  • 12 Paid Holidays 
  • Untracked Time Off
  • Quarterly company outings and events
  • Casual work environment
  • Unlimited snacks and fun work culture
  • Coordinate with other pet lovers in the company to alternately bring your pet to work
  • Free parking
  • Plenty of super- talented coworkers and great camaraderie!