Social Native
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Account Manager

Social Native is a technology company reinventing how brands conceptualize and create content. Our content engine connects brands with a diverse group of epic content creators, globally, to create high-performing, cost effective branded content on demand. Social Native partners with some of the most influential brands in the world including, Nestle Waters, Unilever and Clinique. Founded by veterans of Salesforce, Google, Scopely and Applied Semantics whose past startups have created over $6B in equity value, we’re building another industry transforming company. We’re off to a fantastic start, and we’re looking for A+ players to help take us to the next level.

We are hiring an Account Manager to manage some of our most strategic clients to create an awesome client experience.

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Responsibilities

  • Drive partner relationships with Brand & Agency clients to build successful Influencer and content campaigns via Social Native’s platform on Instagram, Snapchat, YouTube, etc. 
  • Advise the partner on social marketing strategy and execution. 
  • Proactively identify, develop, and support campaign revenue growth opportunities while building a relationship of trusted advisor to our partners. 
  • Exceed revenue goals based on maintaining current business and securing upsell/renewal opportunities with current partners. 
  • Maintain high partner satisfaction by project managing all day to day activities for 40+ accounts while keeping the partner informed of campaign progress, opportunities and performance. 
  • Address high severity requests with urgency to drive resolution. 
  • Communicate clearly campaign progress to internal and external teams by reviewing forecasted to actual metrics to ensure we exceed partner and company objectives. 
  • Last, success in this role will hinge upon strong cross-functional relationships with internal Social Native stakeholders including Sales, Operations, Support, Product, Tech.

Skills & Qualifications

  • Proven account management experience where you are defined by your client’s success metrics and their satisfaction. 
  • Heavy project management experience managing multiple projects at a time while paying strict attention to detail, preferably in an digital account environment. 
  • Experienced in building and maintaining strong, long-lasting client relationships. 
  • Experience in delivering client-focused solutions based on customer needs. 
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level. 
  • Excellent listening, problem solving, and negotiation skills. 
  • Excellent verbal and written communications skills. 
  • Excellent presentation skills. 
  • Self-starter who thrives on innovation and driving ideas forward. 
  • BA/BS degree or equivalent. 
  • Strong knowledge of online advertising landscape – social, influencer marketing, display, programmatic, search, SEM. 
  • Marketing background a plus. 
  • At least 2  years relevant work experience. 
  • Powerpoint, keynote, excel, word, etc.

Perks

Why you want to work at Social Native:

Some career opportunities are better than others!  Social Native offers a ground level experience in a company actively transforming a multi-billion-dollar market.  This is a place where every position makes an organizational difference and you can actively see how your efforts contribute to overall success.   You’ll have frequent interactions with, and ability to learn from, an executive/investor team with a history of building $Billion + organizations. All employees participate in an equity stake in the company; everyone is focused on company success and growing something incredible.  This is a place for folks who have a desire to dig in and tackle challenging projects while having lots of fun and achieving professional excellence. This is an uncommon opportunity.

What you receive for your effort:

  • Competitive compensation packages
  • Equity stake in the company  
  • Health/dental/vision insurance 
  • 401(k) retirement plan 
  • 12 Paid Holidays 
  • Untracked Time Off
  • Quarterly company outings and events
  • Casual work environment
  • Unlimited snacks and fun work culture
  • Coordinate with other pet lovers in the company to alternately bring your pet to work
  • Free parking
  • Plenty of super- talented coworkers and great camaraderie!